Our Policies

Our Policy on Scores

To the parent: While we have a superior track record and have helped thousands of students to dramatically improve their test scores, it’s important to note that scores do not always increase. That might be due to nerves, illness, fatigue, a distraction on test day, or because the student did not do all of the assigned homework and did not fully apply him/herself during the time we worked together. Preparing for a standardized test is much like preparing for a piano recital: practice and hard work after each tutorial are what give each student the best chance to achieve higher scores.

Payment Policy

Payment is expected to be made in full prior to the completion of a student’s tutoring program.

  • Payment can be made online at the time of registration, in part, or in full.
  • If you do not pay in full, you must call our office to provide credit card information for us to keep on file.
  • We accept other forms of payment such as check or wire transfer. However, we will still require credit card information to remain on file.

Cancellation Policy

We understand that your lives and schedules can be busy. We do, however, have a 24-hour cancellation policy. Any cancellations within 24 hours of your scheduled appointment will be subject to a $25 cancellation fee.